Delivery Information

At Lione Train Model Shop, we understand that model train enthusiasts can’t wait to receive their carefully selected locomotives, rolling stock, and accessories. That’s why we’ve established efficient shipping processes to get your orders to you as quickly as possible, no matter where your railroading adventures take you.

Global Shipping for Model Train Enthusiasts

We proudly serve collectors and hobbyists worldwide, shipping to most countries (excluding some remote areas in Asia and other select locations). Whether you’re building an expansive O Gauge layout or adding to your N Scale collection, we’ll deliver your model railroading essentials right to your door.

Our Shipping Options

1. Standard Shipping – $12.95

  • Carrier: DHL or FedEx
  • Processing Time: 1-2 business days
  • Delivery Time: 10-15 business days after dispatch
  • Tracking: Full tracking included
  • Insurance: Included for your peace of mind

Our recommended option for those who want a balance of speed and value. Perfect when you need those European Model Trains or Layout Accessories for an upcoming project.

2. Free Shipping (Orders over $50)

  • Carrier: EMS
  • Processing Time: 1-2 business days
  • Delivery Time: 15-25 business days after dispatch
  • Tracking: Basic tracking included

Ideal for patient collectors stocking up on Couplers & Wheelsets, Model Scenery, or other accessories where timing isn’t critical. Combine multiple items from our extensive inventory to qualify for free shipping!

Order Processing

We take great care in preparing your model trains for their journey:

  • All orders are carefully packed by our team of railroading enthusiasts
  • Locomotives and delicate items receive special protective packaging
  • Decals and smaller accessories are secured to prevent damage
  • Each package includes packing documentation for customs

International Considerations

For our international customers:

  • All applicable customs duties and taxes are the responsibility of the recipient
  • Please ensure your shipping address is complete and accurate
  • Some countries may have restrictions on lithium batteries (included with some Power and Command Control systems)

Note: Delivery times may be extended during peak holiday seasons or due to circumstances beyond our control.

Tracking Your Order

Once your order ships, you’ll receive an email with tracking information. You can monitor your package’s progress as it makes its way to your layout or collection display.

Returns & Exchanges

If any item doesn’t meet your expectations, you may return it within 15 days of receipt. Please contact our customer service team at [email protected] to initiate a return.

We appreciate your trust in Lione Train Model Shop for all your model railroading needs. From G Gauge Model Trains to Holiday Themed sets, we’re committed to delivering quality products to fuel your passion.

All aboard for your next model railroading adventure!

The Lione Train Model Shop Team
3758 Central Avenue, Jersey City, US 07304